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    Transcript-backed coaching feedback

    Call Scoring & Analysis system

    See exactly why deals close, and why they don't.

    Product preview with example data.

    MaxOut.ai breaks down each phase of your call using your preferred or custom framework, with scores and specific coaching feedback. See exactly what went well and where to improve with quotes from the actual conversation.

    Your managers have limited time to review calls. MaxOut AI analyzes supported recordings and scores them against your configured framework, giving your team a clear starting point for coaching.

    Every analysis draws on what's worked across your entire team, not just generic methodology. The more calls you analyze, the sharper the coaching gets.

    • More Calls Reviewed
    • Automatic Scoring
    • Any Framework

    See call scoring in action

    Get complete visibility into framework compliance, objection handling success rates, and where deals are won and lost. MaxOut AI shows you exactly what manual review misses: "Rep spent 2 minutes on discovery, your process requires 12."

    Sales reps see their framework compliance, objection handling effectiveness, and personalized coaching recommendations after successful call analysis.

    What manual review misses

    Traditional call review is like trying to understand the ocean by looking at a single cup of water

    Manual Review

    • ✗Limited by the time available for review
    • ✗Weeks delay before coaching
    • ✗Inconsistent scoring criteria
    • ✗Can't identify team-wide patterns
    • ✗Hours per call to review thoroughly

    MaxOut AI

    • Supported recordings analyzed after processing
    • Scoring after transcription and analysis
    • Consistent framework compliance tracking
    • Identifies winning patterns across thousands of calls
    • Seconds per call with complete analysis

    How scoring works

    Precision intelligence for every role

    For Sales Reps

    After successful analysis, MaxOut AI shows you:

    • Framework compliance score with specific areas to improve
    • Objection handling effectiveness
    • Phase timing analysis (discovery, presentation, close)
    • Comparison to top performers
    • Personalized coaching recommendations

    For Sales Managers

    MaxOut AI pinpoints which reps need coaching on which skills, so you spend time where it actually moves the number.

    Automatic scoring reveals:

    • •"Rep spent 2 minutes on discovery, your process requires 12"
    • •Team-wide objection handling success rates
    • •Framework compliance trends over time
    • •Where deals are won and lost at each stage
    • •Top performer techniques to deploy team-wide

    Key Capabilities

    Complete visibility into your team's performance

    Framework Scoring

    Automatic scoring against your methodology. Track compliance and performance across all calls.

    More Calls Reviewed

    Review more recorded conversations with AI scoring, transcripts and specific coaching feedback.

    Performance Tracking

    See where deals are won and lost. Identify patterns across your entire team's calls.

    Manager Dashboards

    Team-wide visibility into framework compliance, objection handling, and closing techniques.

    Coaching Insights

    AI identifies specific coaching opportunities for each rep based on call analysis.

    Winning Pattern Detection

    Discover what top performers do differently and deploy it across your team.

    Knowledge Accuracy Score

    Every call checked against YOUR uploaded docs. Flags when a rep misquotes pricing, policy, or product facts, with the doc's exact wording beside what the rep said.

    Scored On Your Playbook

    Scoring grounded in your uploaded playbooks, battle cards, and FAQs, plus patterns synthesized from your team's closed-won calls. Not generic benchmarks.

    Post-Call Recap

    A full recap appears the moment your call ends: key takeaways, commitments made, and next steps. No waiting for the full analysis to render.

    Scored against YOUR playbook and YOUR winning calls

    Add two sources of context to your configured framework: your current documents and relevant company call insights.

    Knowledge Accuracy: from your docs

    Available uploaded playbooks, FAQs, policies, product docs and battle cards can inform analysis. When a rep misquotes pricing, refund terms, or a product capability, MaxOut AI flags it as a knowledge gap with the exact doc wording beside what the rep said.

    • A 0–100 Knowledge Accuracy score on every analyzed call
    • Gaps ranked low / medium / high severity
    • Direct citation: "Doc says X. Rep said Y."
    • Chunk-level provenance so you can trace every claim back to the source doc

    Compounding Insight: from your closed calls

    The Sales Learning Loop uses eligible analyzed calls to identify company patterns. When relevant insights are available, they can add context to later scoring and coaching.

    • Scoring sharpens week by week, not a static scorecard
    • Objection responses benchmarked against what YOUR top closers actually said
    • Discovery depth, phase timing, and framing benchmarked on your team's winners
    • Every analysis cites which past-call patterns informed the score

    Score against any framework

    Your methodology, your scoring criteria

    Hormozi's C.L.O.S.E.R.

    Clarify what brought them to the call
    Label what is actually wrong
    Overview what they have already tried
    Sell the outcome
    Explain and resolve objections
    Reinforce the choice they made

    Jeremy Miner's NEPQ

    Building connection
    Situation questions
    How aware they are of the problem
    What they know about the solution
    Consequences of doing nothing
    Commitment

    Jordan Belfort's Straight Line

    Staying in control of the conversation
    Build Rapport
    Finding out what they need
    Present solution
    Looping back after an objection

    M.A.X.O.U.T. Framework

    Mingle (be human, then set the frame)
    Ask (where it hurts, what it costs)
    X-Factor (are they right for this, are you)
    Offer (now you show them what it is)
    Unlock the price (now you say the number)
    Tackle objections (short, if the rest went right)

    Appointment Setter Frameworks

    Qualify the lead against your offer
    Build urgency for the closing call
    Book and confirm with the closer
    Set up the handoff

    Your Custom Framework

    Upload your proprietary methodology
    AI learns your specific process
    Get coaching tailored to YOUR framework

    Built a proprietary methodology? We'll coach using YOUR specific process.

    MAXOUT is the one on that list we built ourselves, and it gets a line per phase here. The whole method, question by question, is on the MAXOUT method page.

    Frequently asked questions

    Everything you need to know about call scoring and analysis

    MaxOut AI evaluates conversation structure and behaviors against your configured framework. It helps managers review more calls with a consistent starting point. Scores are AI assessments, so check the transcript and context before making a coaching decision.

    MaxOut AI scores supported recordings after successful transcription and analysis, giving managers a starting point for review. Use the transcript and examples to check a score, then focus coaching time where it is most useful.

    Upload any framework. MaxOut AI learns your phases, timing, and success criteria, then scores every call against YOUR standards. Proprietary or modified, it adapts to your process.

    You get full transcripts, AI-generated highlights, framework compliance scores, and coaching recommendations for every call. Set alerts for specific scenarios like low compliance or missed objection handling so you only deep-dive where it matters.

    Gong is built for enterprise deal cycles; MaxOut AI is built for high-ticket calls where the close happens live. Gong shows you what happened. MaxOut AI tells you why it happened, scores it against your framework, and feeds winning patterns back into real-time coaching. It is the closed-loop system that makes analytics actionable.

    MaxOut AI and AI service providers process relevant call information to provide transcription, analysis and coaching. Access depends on your account arrangement, including authorized team or partner administrators. Read the privacy policy for handling details.

    Ready for more calls reviewed?

    Bring more recorded conversations into your coaching process.