Terms of Service
Last updated: March 2025
These Terms of Service govern your use of MaxOut.ai's AI-powered sales performance platform operated by MaxoutAI, Inc. ("MaxOut.ai", "we", "us", or "our"). By using our services, you agree to these terms.
Acceptance of Terms
By accessing or using MaxOut.ai, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the service.
Service Description
MaxOut.ai provides AI-powered sales coaching, call analysis, and performance insights. Our service includes:
- • Real-time AI coaching during sales calls
- • Automated call transcription and analysis
- • Performance dashboards and analytics
- • CRM integration and automated note-taking
- • Team management and coaching tools
User Accounts
Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.
Account Responsibilities
- • Keep your login credentials secure
- • Notify us immediately of any unauthorized access
- • Use the service only for legitimate business purposes
- • Comply with all applicable laws and regulations
Acceptable Use
You agree not to:
- • Use the service for illegal activities
- • Attempt to reverse engineer or hack our systems
- • Share your account access with unauthorized users
- • Upload malicious code or harmful content
- • Violate the privacy rights of call participants
- • Use the service to spam or harass individuals
Call Recording Compliance
Important Legal Requirement:
You are responsible for ensuring compliance with call recording laws in your jurisdiction. This typically requires obtaining consent from all parties before recording. MaxOut.ai is not responsible for your compliance with local recording laws.
Subscription and Billing
Payment Terms
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise stated.
Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
Free Trial
We offer a 14-day free trial to new users. Trial accounts have access to the same features as paid accounts. AI processing during the trial is metered and subject to usage limits. We may change or withdraw trial terms for future users at any time.
Intellectual Property
Our Rights
MaxOut.ai and its technology, including AI models, software, and content, are protected by intellectual property laws. You may not copy, modify, or distribute our technology.
Your Content
You retain ownership of your sales calls and data. You grant us a license to process this data to provide our services and improve our AI models using anonymized data.
Service Availability
We work to maintain reliable service availability but cannot guarantee uninterrupted uptime. We may perform maintenance that temporarily affects availability, with advance notice when possible.
Limitation of Liability
MaxOut.ai is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid in the 12 months preceding the claim.
Termination
We may terminate or suspend your account immediately for violations of these terms. You may terminate your account at any time through your account settings.
Legal Contact
Terms & Legal Questions
General Inquiries
We respond to all legal and general inquiries within 48 hours.
These terms may be updated periodically. Continued use of MaxOut.ai after changes constitutes acceptance of the updated terms. For significant changes, we will provide 30 days notice.