Privacy Policy
Last updated: December 2025
At MaxOut.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered sales performance platform.
Information We Collect
Account Information
When you create an account, we collect your name, email address, company information, and role.
Sales Call Data
We process audio recordings and transcripts of sales calls to provide AI coaching and insights. This data is encrypted and stored securely.
Usage Analytics
We collect data about how you interact with our platform to improve our services and user experience.
How We Use Your Information
AI Coaching: Analyze sales calls to provide personalized coaching insights
Performance Analytics: Generate reports and dashboards for sales performance
Platform Improvement: Enhance our AI models and user experience (excluding Google user data, as specified below)
Communication: Send important updates about your account and our services
Support: Provide customer support and troubleshooting assistance
Data Security & Protection
We implement industry-standard security measures to protect your data:
- •AES-256 encryption for data at rest and TLS 1.3 for data in transit
- •Secure cloud hosting infrastructure with network security controls
- •Regular security updates and monitoring
- •Multi-factor authentication support and role-based access controls
- •Automated backups and security event logging
Data Sharing
We do not sell your personal data. We may share information only in these limited circumstances:
- •With your explicit consent
- •To comply with legal obligations or court orders
- •With trusted service providers who assist in our operations (under strict confidentiality agreements)
- •In the event of a merger or acquisition (with prior notice to users)
Google User Data
MaxOut.ai's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
When you connect your Google account, we access only the data necessary to provide our services. Google user data is:
- •Used solely to provide and improve the user-facing features you explicitly request
- •Not used for advertising or marketing purposes
- •Not shared with third parties except as necessary to provide the service
- •Not used to train generalized AI or machine learning models
You can revoke MaxOut.ai's access to your Google data at any time through your Google Account settings.
Your Rights
You have the right to:
- •Access your personal data
- •Correct inaccurate information
- •Delete your account and associated data
- •Export your data
- •Opt-out of marketing communications
Data Retention
We retain your data only as long as necessary to provide our services. You can request data deletion or export through your account settings at any time.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Business Address
MaxoutAI, Inc. (dba MaxOut.ai)
2261 Market Street STE 46150
San Francisco, CA 94114
United States
We respond to all privacy requests within 24 hours.
This Privacy Policy may be updated periodically. We will notify users of significant changes via email or through our platform. Continued use of MaxOut.ai after changes constitutes acceptance of the updated policy.