Enterprise-Grade Security Built for Sales Teams
Your customers trust you with sensitive conversations. We protect that trust with production-ready security and automated privacy protection, so you can focus on closing deals, not compliance headaches.
The Challenge: Sensitive Data
Every sales call potentially contains
Credit card numbers discussed during purchasing
Social security numbers for account verification
Personal contact information and addresses
Proprietary business information
Healthcare or financial details
Login credentials and IP addresses
Traditional recording solutions leave you exposed. Without automated protection, sensitive data sits in transcripts, creating compliance risks and potential data breaches.
Our Solution: Automated Privacy Protection at Every Step
MaxOut AI automatically detects and removes Personally Identifiable Information from every sales call, before it reaches your team or CRM.
Real-Time PII Detection & Redaction
What We Protect:
Two Redaction Options:
Audio Redaction for Complete Compliance
Not just text. We redact sensitive information from the audio files themselves, replacing PII with a professional beep tone.
- Quality assurance reviews where managers listen to calls
- Training materials using real call recordings
- Legal compliance requiring audio evidence without PII
- Client presentations showcasing call handling
Why This Matters
Even if someone accesses your stored call recordings, the sensitive information is already removed from the audio, the transcripts, and the sales coaching/analysis.
Enterprise Infrastructure & Certifications
Built on ISO 27001:2022 certified infrastructure with SOC 2 Type 1 compliance. The gold standard for information security management.
Cloud Provider
Hetzner
Certifications
Data Center
Oregon, United States
Compliance
GDPR compliant
ISO 27001:2022 Certification
Hetzner maintains ISO 27001:2022 certification, demonstrating comprehensive security controls across:
- Physical security controls at data center facilities
- Network protection and intrusion detection
- Comprehensive encryption protocols
- Formal incident management procedures
- Regular third-party security audits
Compliance Standards
- GDPR Compliant:Full compliance for EU customer data
- Data Sovereignty:US-based storage with geographic redundancy
- PCI DSS Aligned:Credit card information automatically redacted
- SOC 2 Type I:Certified. Achieved February 2026
- SOC 2 Type II:Target: Q3 2026
Military-Grade Encryption
| Layer | Protection | Standard |
|---|---|---|
| In Transit | All data connections encrypted | TLS 1.3 |
| At Rest | All stored data encrypted | AES-256 |
| Database | Encrypted connections and storage | Industry standard |
| Backups | Encrypted, separate geographic region | AES-256 |
24/7 Security Monitoring
We don't just set up security. We actively monitor it:
- Real-time threat detection with instant alerts
- Automated vulnerability scanning of all dependencies
- Security event logging with 90-day retention
- 24/7 uptime monitoring across all services
- Monthly security assessments by our team
Access Control & Authentication
Who can access your data?
- Multi-factor authentication (MFA) required for all team members
- Role-based access control (RBAC): only see what you need
- Automatic session timeouts after inactivity
- All data access logged and monitored
- Principle of least privilege enforced
Disaster Recovery You Can Count On
Backup Strategy
- Daily automated encrypted backups
- 30-day retention with point-in-time recovery
- Geographic redundancy: backups stored in separate region
- Regularly tested restoration procedures
Recovery Objectives
- Recovery Time Objective (RTO): <4 hours
- Recovery Point Objective (RPO): <24 hours
If disaster strikes, we're back online in hours, not days, with minimal data loss.
Why Security Matters for Sales Teams
Security as a Competitive Advantage
When you can confidently say "yes" to enterprise security requirements, you:
- Close deals faster with enterprise companies
- Skip lengthy procurement security reviews
- Win against competitors who can't meet compliance standards
- Build immediate trust with regulated industries (healthcare, finance, legal)
Real Business Impact
Our automated PII redaction means your sales team never has to think about compliance. They can:
- Record every call without hesitation
- Share call recordings freely within the team
- Use real call examples for training new reps
- Integrate with any CRM without security concerns
Enterprise-grade security shouldn't slow you down. It should speed you up by removing obstacles between you and your customers.
Your Rights
You maintain complete control over your data:
Call Recording Consent
All calls include automatic notification that recording is in progress. Continuing the call constitutes consent under our Privacy Policy.
For Security Teams
We understand you need detailed documentation before onboarding. We're happy to:
Our Security Commitment
Current Security Posture
- ISO 27001:2022 certified infrastructure (Hetzner)
- Enterprise-grade encryption (AES-256, TLS 1.3)
- Automated PII detection and redaction
- Real-time security monitoring
- Daily encrypted backups
- Automated vulnerability scanning
- SOC 2 Type I certified (February 2026)
Roadmap
- Q3 2026: SOC 2 Type II certification
- Annual: Third-party penetration testing
- Ongoing: Continuous security enhancements
We're Here to Answer Your Questions
Security Vulnerabilities
Report security issues
Privacy Inquiries
Data access and deletion requests
Response Time: All security and privacy inquiries answered within 24 hours.
The Sales Platform You Can Trust
MaxOut.ai combines AI-powered coaching with enterprise security, so you can focus on closing deals.
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