Knowledge Base
Upload once. Every call, every tip, every piece of marketing grounds in YOUR docs.
Generic AI works from generic standards. Your reps trained on YOUR objection handling playbook, YOUR product positioning, and YOUR competitive responses.
Upload your playbooks, product docs, battle cards, FAQs, policies, and pricing tables. MaxOut AI reads them and then uses them three ways: live tips pull the right answer during calls, post-call scoring checks every rep's claims against the docs with a Knowledge Accuracy score, and marketing content grounds its claims in what your docs actually say.
Now when a rep fumbles a pricing objection, MaxOut AI doesn't just flag it. It already whispered YOUR approved response on their screen mid-call.
Key Capabilities
Your playbook becomes the scoring standard for every call
Document Upload
Upload PDFs, Word docs, text files, and more. Up to 100 documents per company
Website Crawling
Point MaxOut at your site. It crawls and indexes up to 50 pages automatically
Context-Aware Scoring
Your playbooks become the scorecard. Every call graded against YOUR standards
Semantic Search
AI understands meaning, not just keywords. Finds relevant context even when wording differs
Chunk Transparency
See exactly what MaxOut learned from each document. Full visibility into scoring context
Always Current
Re-crawl websites and update documents anytime. Your knowledge base evolves with your business
How It Works
From your documents to personalized call scoring
Upload Your Docs
Drag and drop your playbooks, product sheets, battle cards, training materials (PDF, DOCX, TXT, MD, CSV)
Crawl Your Sites
Point MaxOut at your website, wiki, or knowledge base. Choose exact page, section, or full domain
AI Processes Everything
Documents are chunked, understood, and indexed. MaxOut grasps your methodology, not just words
Calls Scored in Context
Every call analysis now references YOUR materials. Generic scoring becomes personalized coaching
Live Coaching Pulls From It
During calls, MaxOut AI pulls the right chunk in under 400ms when prospects ask about pricing, policy, competitors, or product details
Marketing Content Grounds In It
Ads, emails, blogs, and video scripts are generated using YOUR product docs and positioning, so marketing never contradicts your actual product
Review & Refine
See which documents influenced each score, tip, and piece of content. Update docs as your playbook evolves
What You Can Upload
Every document becomes part of your personalized scoring engine
Sales Playbooks
Your objection handling, closing techniques, discovery frameworks
Product Documentation
Features, pricing, positioning, so AI knows what reps should be saying
Competitive Battle Cards
Competitor weaknesses, win-back strategies, comparison points
Training Materials
Onboarding docs, best practices, methodology guides
Company Wiki/Website
Crawl your entire knowledge base automatically
FAQ & Support Docs
Common questions and approved responses
Traditional vs Knowledge Base Scoring
What changes when your playbook becomes the standard
Traditional Call Scoring
- ✗Generic call scorecards
- ✗One-size-fits-all benchmarks
- ✗Reps scored against industry standards
- ✗No awareness of your methodology
- ✗Manual coaching required
Knowledge Base Scoring
- YOUR playbook becomes the scoring standard
- Personalized to your exact methodology
- AI knows your approved responses
- Automatic context injection
- Coaching references your specific training
Who This Is For
Your playbook coaches every call, for every role
Frequently Asked Questions
Ready to Score Calls Against YOUR Standards?
Stop using generic benchmarks. Upload your playbook and let MaxOut coach every call using your methodology.