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    Sales Intelligence

    Knowledge Base

    Give coaching, analysis and content your company context.

    Live coaching and content use separate knowledge settings. Keep your sources current and check generated claims before sharing them. See pricing and usage.

    Generic AI works from generic standards. Your reps trained on YOUR objection handling playbook, YOUR product positioning, and YOUR competitive responses.

    Upload your playbooks, product docs, battle cards, FAQs, policies, and pricing tables. MaxOut AI reads them and then uses them three ways: live tips pull the right answer during calls, post-call scoring checks every rep's claims against the docs with a Knowledge Accuracy score, and marketing content grounds its claims in what your docs actually say.

    Now when a rep fumbles a pricing objection, MaxOut AI doesn't just flag it. It already whispered YOUR approved response on their screen mid-call.

    • Up to 100 Documents
    • Website Crawling
    • Auto-Context Scoring

    Key Capabilities

    Add your playbook to the context used for coaching and analysis

    Document Upload

    Upload PDFs, Word docs, text files, and more. Up to 100 documents per company

    Website Crawling

    Point MaxOut at your site. It crawls and indexes up to 50 pages automatically

    Context-Aware Scoring

    Your playbooks add context to configured framework scoring

    Semantic Search

    AI understands meaning, not just keywords. Finds relevant context even when wording differs

    Chunk Transparency

    See exactly what MaxOut learned from each document. Full visibility into scoring context

    Easy to Update

    Re-crawl websites and update documents anytime. Your knowledge base evolves with your business

    How it works

    From your documents to personalized call scoring

    1

    Upload Your Docs

    Drag and drop your playbooks, product sheets, battle cards, training materials (PDF, DOCX, TXT, MD, CSV)

    2

    Crawl Your Sites

    Point MaxOut at your website, wiki, or knowledge base. Choose exact page, section, or full domain

    3

    AI Processes Everything

    Documents are chunked, understood, and indexed. MaxOut grasps your methodology, not just words

    4

    Calls Scored in Context

    Available materials can add company-specific context to analysis

    5

    Live Coaching Pulls From It

    During eligible live turns, relevant passages can inform responses about pricing, policy, competitors or product details

    6

    Marketing Content Grounds In It

    Relevant product documents can inform marketing drafts. Review factual claims before publishing

    7

    Review & Refine

    See which documents influenced each score, tip, and piece of content. Update docs as your playbook evolves

    What you can upload

    Every document becomes part of your personalized scoring engine

    Sales Playbooks

    Your objection handling, closing techniques, discovery frameworks

    Product Documentation

    Features, pricing, positioning, so AI knows what reps should be saying

    Competitive Battle Cards

    Competitor weaknesses, win-back strategies, comparison points

    Training Materials

    Onboarding docs, best practices, methodology guides

    Company Wiki/Website

    Select accessible pages to crawl, up to 50 pages

    FAQ & Support Docs

    Common questions and approved responses

    Traditional vs Knowledge Base scoring

    What changes when your playbook becomes the standard

    Traditional Call Scoring

    • ✗Generic call scorecards
    • ✗One-size-fits-all benchmarks
    • ✗Reps scored against industry standards
    • ✗No awareness of your methodology
    • ✗Manual coaching required

    Knowledge Base Scoring

    • YOUR playbook becomes the scoring standard
    • Personalized to your exact methodology
    • AI knows your approved responses
    • Automatic context injection
    • Coaching references your specific training

    Frequently asked questions

    MaxOut AI supports PDF, DOCX, TXT, MD and CSV files. Upload your playbooks, battle cards, product docs, and training materials. Each file is processed and indexed so MaxOut AI understands your methodology deeply, not just surface-level keywords.

    Most teams need only 10-30 documents to fully capture their methodology. Upload at your own pace. MaxOut AI starts scoring against your materials from the very first document.

    Provide an accessible website URL and select pages to index, up to the supported 50-page crawl limit. Sign-in-protected pages may need to be uploaded as documents instead. Re-crawl after the source changes; indexing is not continuous website synchronization.

    Your configured framework defines how calls are evaluated. Relevant uploaded materials add company context, such as approved product details or objection responses. Review the analysis against your documents and keep those sources current.

    Full chunk transparency. You can see exactly what MaxOut AI extracted from each document and which chunks influenced specific call scores. If something looks off, refine the source material and re-index.

    Updating is fast. Upload new docs, swap out old ones, or re-crawl your website after content changes. MaxOut AI re-indexes in minutes. Your scoring stays aligned with your current process, not last quarter's.

    The Knowledge Base supplies company context to authorized users and enabled features. MaxOut AI and AI service providers process relevant material to index it and generate responses. Account access may include authorized coaches or agencies; see the privacy policy for handling details.

    The knowledge base is shared at the company level so every rep is held to the same standard. Admins control which documents are active at any time, so you can adjust what is live without creating separate silos.

    It can support both, with separate settings for live coaching and other uses. Relevant passages may be retrieved during eligible live turns when access and credits allow. Post-call analysis can use available knowledge context. Review the output against the current source document.

    Yes, enabled content generation can use relevant uploaded documents and available company call insights. This helps ground drafts in your product and customer context. Check pricing, policy and other factual claims before publishing.

    Pricing tables, product catalogs, competitor comparison matrices, feature-by-tier breakdowns, SKU lists. MaxOut AI chunks each CSV with the header row preserved on every chunk, so when a rep asks 'which plans include integrations?' the answer pulled during a live call stays table-accurate.

    Ready to score calls against YOUR standards?

    Stop using generic benchmarks. Upload your playbook and let MaxOut coach every call using your methodology.